Salesforce Support Services
Basic
- 4 hours initial discovery
- 20 hours monthly service
- Monthly Status call
Standard
- 4 hours initial discovery
- 40 hours monthly service
- Status call twice a month
Premium
- 4 hours initial discovery
- 80 hours monthly service
- Weekly Status call
SERVICES
INITIAL DISCOVERY
Assess your system as per your business requirement and salesforce best practices and generate a free report.
BUG FIXING AND ISSUE RESOLUTION
Reviewing the architecture, indicating and eliminating errors in the code, fixing performance issues, tuning misconfigured features and add-ons.
ONGOING MAINTENANCE
Remote and secure handling of day-to-day issues, including user management, security management, routine maintenance and reporting.
FEATURE ENHANCEMENTS AND CUSTOMIZATION
Upgrading the system to constantly improve the dialogue with customers and keep up with CRM trends.
PROACTIVE MONITORING
Anticipating system issues via performance tracking and proactive measures.
USER ASSISTANCE
Increasing CRM adoption via assisting users to let them get the most out of Salesforce’s features.
Benefits
Increase Productivity
Certified resources, trained to operate as an extension of your team. Focus on Your Core Business.
Scale Strategically
Only pay for what you need,
when you need it.
Free Up Your Existing IT and Marketing Staff.
Affordable Pricing
Flat-Rate and Predictable
Monthly Billing.
Flexibility with Pricing.
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